FAQ
Frequently Asked Questions
Everything you need to know about getting started, our training sessions, memberships and the Junior Academy.
Select a question below to reveal the answer.
Getting Started
It is my first time at Ski Tech. What should I book?
Start with a Basecamp session. It combines time on our ski simulator with exercises in the Dryland Lab, giving you a complete introduction to the Ski Tech experience.
What is Basecamp?
Basecamp is the first session for anyone who has never trained at Ski Tech before.
- It is run with a maximum of four clients.
- It combines simulator time with Dryland Lab training.
- If you join a membership during your Basecamp session, the Basecamp session will be free.
Training Sessions
What is a Group Class?
Group Classes combine our SkyTech simulators with gym equipment for a complete ski-specific training session.
- Each class accommodates between one and four clients.
- Simulator time is divided equally among everyone in the class.
- Group Classes are available to clients aged 18 and above.
What is a Free Ride session?
Free Ride is a 30-minute, self-directed session on our simulators. You must first be cleared for Free Ride by the Head Coach.
Clients under 18 must be supervised by an adult who has also been approved by the Head Coach.
What is an Open Lab session?
Open Lab provides scheduled access to the Ski Tech gym for up to two clients at a time.
For safety, the gym and its equipment may only be used during a Group Class, Private Session or booked Open Lab session.
Junior Academy
What is the Junior Academy?
The Junior Academy is Ski Tech's structured youth development program, designed and led by Winter Olympian Adrian Yung.
- Open to participants under 18 years old.
- Runs once a week for 10 weeks.
- Academy participants receive 15% off private-session packages for the duration of the program.
- Assessment Day is on September 12 and will determine each participant's placement.
- Participants with at least 80% attendance receive a certificate of completion.
Memberships & Packages
What should I know about Club membership?
- Receive 15% off all private-session packages.
- Credits reset each month. Unused credits may roll over for a maximum of one additional month.
- After completing the initial three-month commitment, one month's notice is required to cancel.
- Complimentary boot storage is included.
What should I know about Summit membership?
- Receive 25% off all private-session packages.
- After completing the initial three-month commitment, one month's notice is required to cancel.
- Your own complimentary locker at Ski Tech is included.
How does the membership credit system work?
- 1 credit = 1 Group Class.
- 3 credits = 1 Private Session.
What if I go out of town while my membership is active?
Memberships may be temporarily suspended for up to 30 days per calendar year.
How long are Private Session packages valid?
- The 3-session package must be used within 1 month.
- The 6-session package must be used within 3 months.